Reviews of Kiwi International Hotel, Auckland CBD

Kiwi International Hotel

Kiwi International Hotel

Address: 411 Queen St, Auckland
Ph: +64 9 379 6487
Email:
8
AA Travellers say...
[ 40 reviews ]
Cleanliness
Value
Service
8/10
8/10
9/10
8
AA Travellers say...
[ 40 reviews ]

AA Traveller Reviews (40)

Date of Review
Jan 2017
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
8/10
Rated
8
6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
7/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

The location is really good for Central Auckland and to Auckland University Hall of Residences

Are there any improvements you would like to suggest?

The lift is a bit jerky.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
7/10
9/10
Rated
8

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

Maintenance of the bathrooms/ toilets needs work. Some second floor male shower doors are very hard to shut. The second floor mens toilet has no soap dispenser and has not had one since at least June on a previous stay.

7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
7/10
9/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
7/10
7/10
8/10
Rated
7

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

There is no soap dispenser in the 2nd floor mens toilet/ shower room.

4/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
6/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2016
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
7/10
9/10
9/10
Rated
8

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

Put a soap dispenser in the second floor men's toilets - it has been missing for at least 3 weeks.

5/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
10/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Excellent value for money. Great location at the top of Queens Street meant all the inner city was within easy walking distance. Rooms were quiet and warm.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
6/10
9/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
6/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2016
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
8/10
7/10
7/10
Rated
7
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
6/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?