AA Travellers say...

Reviews of San Marino Motor Lodge

3 San Marino Drive, Coopers Beach, Doubtless Bay, New Zealand
Phone: +64 9 406 0345
Rated
9
AA Travellers say...
[ 26 reviews ]
Cleanliness
Value
Service
9/10
8/10
9/10
Rated
9
AA Travellers say...
[ 26 reviews ]

AA Traveller Reviews (26)

Date of Review
Feb 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Fantastic location.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Dec 2015
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Pet Friendly and right on the beach. Our Dog loved it.

Are there any improvements you would like to suggest?

No

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2015
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Location on the beach is amazing!

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
5/10
5/10
8/10
Rated
6

Was there anything really great about your stay you'd like to share?

Beautiful location but the accommodation was disappointing. We were expecting better/more modern facilities for the price. The place is very old and run down. The redeeming feature is the beautiful view and beaches. We would not stay here again,

Are there any improvements you would like to suggest?

Customer did not leave their comments.

3/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
4/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

San Marino Motor Lodge replies:

Hi. We are by far the cheapest place to stay on Coopers Beach. If you would like modern facilities you can opt to pay much more and stay somewhere else. Our very reasonable price is based on the fact our motel is older and not renovated. We still have the prime position on one of the most beautiful beaches in the country. Most of the time people realise they are paying for location, but please note there are not many motels in this country that would charge you less than we do, with full facilities like linen, servicing, toiletries and coffee and tea. Our rooms also have cable tv and kitchenettes. We are very fair about our pricing. Please compare our prices to others in our area and you will see we are the most affordable option. Not luxury, but extremely clean. We usually receive high marks for value even with our older kitchens and bathrooms.

Date of Review
Feb 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

San Marino Motor Lodge replies:

Thank you for you kind review. We are really glad you enjoyed you stay and enjoyed the positive features of the San Marino.

Date of Review
Sep 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
8/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Wonderful views. free laundry. Ideal site. Excellent wifi. Friendly helpful managers.

Are there any improvements you would like to suggest?

Needs updating (presumably by owners} although building seems to be settling and leaning.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

San Marino Motor Lodge replies:

Hi. Thank you for you review! There are many positive things about the San Marino. It as one of the last affordable accommodations on Coopers Beach and despite it's retro features, still boasts a fantastic location! We are glad you enjoyed your stay.

Date of Review
Sep 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2014
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

What a fantastic location had the weather been better! Everything we needed was there & we had a good nights sleep.

Are there any improvements you would like to suggest?

The unit was very dated & could do with upgrade. Broken window needed replacing.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

This accommodation has great water views. The facilities are kept in tip top condition given the age of the property. The managers were kind and friendly. We enjoyed our stay immensely.

Are there any improvements you would like to suggest?

Keep up the good work!

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2014
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
7/10
6/10
10/10
Rated
7

Was there anything really great about your stay you'd like to share?

Superb location, this would be an awesome place in summer. You could see the kids on the beach and swimming from within your unit. I really like the fact that each room has a small patio or deck looking out to the water. The staff were extremely proactive and helpful regarding provisions re a possible storm-related power cut. Thoughtful and politely written motel guidelines.

Are there any improvements you would like to suggest?

San Marino is at the cheaper end of the market because it is a bit run-down. New managers - keep up the hard work regarding bit-by bit painting/renovating. I also found the permanent outdoor lighting a bit bright through the curtains so maybe a blackout lining would be good, or dim the outdoor lights late at night. I would "recommend it to a friend" only IF they had young children and were looking for a great family spot that was affordable.

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
4/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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