AA Travellers say...

Reviews of Cherry Grove Motel

87 Napier Rd, Hastings, New Zealand
Phone: +64 6 877 8122
Rated
9
AA Travellers say...
[ 18 reviews ]
Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9
AA Travellers say...
[ 18 reviews ]

AA Traveller Reviews (18)

Date of Review
Jul 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Our host was very friendly, professional, clearly hard working, enthusiastic about the motel, and very helpful.

Are there any improvements you would like to suggest?

None

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2017
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Lyn the hostess made us very welcome and went out of her way to help us and our racecar team.

Are there any improvements you would like to suggest?

The fan heater had a small rattle.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Cherry Grove Motel replies:

Thank you very much for taking the time to do this review, I know it may take just a small amount time to do this but it really does mean a lot to us, so thank you :) Ps: I noticed the rattle this evening as I put the heater on for a guest so will tend to that in the morning upon their departure. Thank you for commenting on that too!! See you again :) Cheers Lyn

Date of Review
May 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Cherry Grove is a clean, quiet motel, perfect for a stopover in Havelock. Only a short walk to the town centre and restaurants. We will always stay T this motel

Are there any improvements you would like to suggest?

No

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Cherry Grove Motel replies:

Thank you for taking the time to place feedback - it's much appreciated :) Cheers Lyn

Date of Review
Feb 2017
Type of Traveller
Family with teenagers
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Lyn was lovely, very welcoming and helpful. She treated my family and I like valued customers not just numbers. The pool was a valued bonus to our summer trip 😊

Are there any improvements you would like to suggest?

We were very satisfied and have no complaints

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Cherry Grove Motel replies:

Thanks for the lovely comments!! Come back again one day :) Lyn

Date of Review
Jan 2017
Type of Traveller
Family with young kids
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
7/10
7/10
9/10
Rated
8

Was there anything really great about your stay you'd like to share?

Lynn was very helpful & friendly. We had a great stay, the kids especially loved the pool. Would highly recommend Cherry Grove Motel.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Cherry Grove Motel replies:

Thank you!! We hope to see you again someday!! Lyn

Date of Review
Dec 2016
Type of Traveller
Family with young kids
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Cherry Grove Motel replies:

Thanks for taking the time to place feedback!!

Date of Review
Nov 2016
Type of Traveller
Group of friends
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

The Owners were very pleasant and helpful

Are there any improvements you would like to suggest?

Customer did not leave their comments.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Group of friends
Recommended?
Yes

2 people found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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