AA Travellers say...

Reviews of Aoraki Court Motel

26 Bowen Dr, Mt Cook Village, New Zealand
Phone: +64 3 435 1111
Rated
9
AA Travellers say...
[ 9 reviews ]
Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9
AA Travellers say...
[ 9 reviews ]

AA Traveller Reviews (9)

Date of Review
Mar 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
9/10
Rated
8

Was there anything really great about your stay you'd like to share?

Liked the village, I good atmosphere. Eating at the Mountaineer was very pleasant.

Are there any improvements you would like to suggest?

No

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thank you for your review.

Date of Review
Apr 2013
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

The view is excellent

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thanks for your positive comments.

Date of Review
Mar 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thank you for your review.

Date of Review
Feb 2013
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thank you for your review.

Date of Review
Jan 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
7/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

these are great units, spacious with excellent fittings and beds.

Are there any improvements you would like to suggest?

I suggested to the staff that the unit, designed for up to 5 people only had casual seating for 3, as we are elderly this made our night time a little cramped.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thank you for your positive review. You are correct that seating was a little sparse. We have since added a loafer chair to the living area of all our two bedroom units. Now each unit has a 3 seater sofa, 1 seater loafer chair and 4 x dining chairs. Many thanks for your comments.

Date of Review
Jan 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

I would expect the rooms to have Alarm Clock. Construction material and debries left at the back of rooms did not give a pleasant feel

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thank you for taking the time to post a review of our property. You are correct in saying that there should be alarm clocks in each room. We are in the process of purchasing SONY IPOD dock Clock Radios which will provide multiple functions, including a digital alarm clock. Our apologies for the "work in progress" but as this is a new complex it was inevtiable that there would be an element of cross over from a construction site to an operational motel complex. The price was kept a little lower than it will be for next summer and definetly in comparison to our opposition so we hope people have taken that into account when staying with us. Many thanks and we look forward to seeing you again soon.

Date of Review
Dec 2012
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The two bedroom unit has a great spa bath, and the large kitchen has a full oven and fridge with freezer. Large master bedroom.

Are there any improvements you would like to suggest?

The kettle in the kitchen gets too hot to handle. The units don't seem to have air conditioning, and the rooms were very warm in the Summer. Perhaps if the windows had fly screens I would have opened them for air during the night, but I was worried about insects.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Aoraki Court Motel replies:

Thank you for your review of Aoraki Court Motel. If you stayed in Unit 10 I can safely advise that we have replaced that particular kettle, we had another complaint and imemdiately changed it. If you stayed in another unit then please let us know as we would like to get onto that as soon as possible. No we do not have air conditioning as to be honest it is not warranted. We have fully insulated rooms with radiator and underfloor heating which keeps the units extremely warm for the alpine conditions. The insulation in the walls and ceiling is 6 to 8 inches thick and does provide a cooling element on those occasional days when Mt Cook Village basks in summer. As for insects, it is only really sandflys during the day that will worry you...it is too cold for anything else! Many thanks for your review.

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