AA Travellers say...

Reviews of Beach Road Holiday Park

375 Dunns Rd (5km past airport to Oreti Beach), Invercargill, New Zealand
Phone: +64 3 213 0400
Rated
8
AA Travellers say...
[ 21 reviews ]
Cleanliness
Value
Service
8/10
8/10
8/10
Rated
8
AA Travellers say...
[ 21 reviews ]

AA Traveller Reviews (21)

Date of Review
May 2017
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
5/10
3/10
5/10
Rated
4

Was there anything really great about your stay you'd like to share?

Kids loved the playground

Are there any improvements you would like to suggest?

Wifi didn't work during our stay, the bathrooms could do with a clean more often. There was a bandaid on the floor on the ladies on Friday when we checked in and it was still there on Sunday morning.

2/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
4/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
2/10ValueThe value received was satisfactory for the price paid
2/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
May 2017
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Lovely clean rooms

Are there any improvements you would like to suggest?

Heater is our room (21) was only a small portable one which wasn't sufficient for the cold conditions that were outside

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Apr 2017
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
9/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Great stay thanks again!

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
8/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
7/10
9/10
9/10
Rated
8
7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
6/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Feb 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Cleanliness
Value
Service
3/10
2/10
3/10
Rated
3

Was there anything really great about your stay you'd like to share?

Nothing was great.

Are there any improvements you would like to suggest?

Cabins all look very run-down from the outside. Inside they are in better condition, but the first impression is very poor and it made the whole place feel a bit depressing and unloved. On arrival they couldn't find our booking and initially put us in the wrong room. We returned to reception and they moved us into another room. This was the only room available and didn't have a queen sized bed or bedding as we had booked. In the morning the owner/manager was semi-apologetic for the mix up but made no real effort to make us feel particularly valued as customers. The staff were quite friendly, but whole experience was really disappointing to be honest.

1/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
5/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
3/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
1/10ValueThe value received was satisfactory for the price paid
1/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Toilets and showers clean and tidy, showers nice and hot! Perfect location for Teretonga Park.

Are there any improvements you would like to suggest?

Some cosmetic upgrades are needed to outisde of cabins, but owner has these planned.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2017
Type of Traveller
Family with young kids
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Outstanding service and very friendly. Beautifully kept grounds and facilities were spotless

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
5/10
7/10
5/10
Rated
6
5/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
5/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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