AA Travellers say...

Reviews of Orana Motor Inn Restaurant & Bar

238 Commerce St, Kaitaia, New Zealand
Phone: +64 9 408 1510
Rated
8
AA Travellers say...
[ 104 reviews ]
Cleanliness
Value
Service
8/10
8/10
9/10
Rated
8
AA Travellers say...
[ 104 reviews ]

AA Traveller Reviews (104)

Date of Review
Jul 2017
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Great food!

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
May 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

the meals at the restaurant attached was 110% fabulous. Food and staff you could not fault, excellent

Are there any improvements you would like to suggest?

The whole place is tired and does need revamping

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Jan 2017
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2017
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
8/10
Rated
8
6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

Just to do with the booking, when I received the confirmation, for some reason the hotel information came up in Japanese or Chinese...still found the place, but you might want to check that out. English would be great :)

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
10/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

The staff were really friendly

Are there any improvements you would like to suggest?

no

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Cleanliness
Value
Service
4/10
2/10
3/10
Rated
3

Was there anything really great about your stay you'd like to share?

Nothing. Out of more than 12 motels stayed in throughout our visit to New Zealand this was the worst both for facilities and price. The facilities were very poor, a microwave was provided, no utensils given, also no toaster. Response from receptionist, "most people come to the restaurant". What furniture we had was old and bathroom light was not working.

Are there any improvements you would like to suggest?

The whole room needs to be refurbished. The TV propped up on an old fridge needs a table, two chairs are needed for seating, utensils need to be provided for those who do not want to eat in the restaurant, a sink in the kitchenette needs to be installed. The bathroom needs to thoroughly revamped and general maintenance needs to be carried out.

3/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
4/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
2/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
1/10ValueThe value received was satisfactory for the price paid
3/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
3/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2016
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
8/10
Rated
8
7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Nov 2016
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Staff was great and the food in the restaurant was scrumptious!

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
7/10
Rated
8

Was there anything really great about your stay you'd like to share?

Very quick check in and check out, lots of thoughtful touches in the room.

Are there any improvements you would like to suggest?

Room got very cold overnight, I'm guessing poor insulation. However electric heaters were provided, which we used.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
6/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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