AA Travellers say...

Reviews of Archway Motels

64 Hedditch St, Wanaka, New Zealand
Phone: +64 3 443 7698
Rated
9
AA Travellers say...
[ 19 reviews ]
Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9
AA Travellers say...
[ 19 reviews ]

AA Traveller Reviews (19)

Date of Review
Apr 2017
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

I think this place is very good value. It is easy walking distance to the lake but far enough away to be quiet. It is also easy walking distance to the venue for the Wanaka Autunm Art School.

Are there any improvements you would like to suggest?

No. It is budget accommodation so there are things like complete Sky access that would be nice, but not realistic.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

loved the hot tub

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The friendly staff,the proximity to restaraunts and the range of different foods available within walking distance.

Are there any improvements you would like to suggest?

None that I needed.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Cleanliness
Value
Service
4/10
5/10
5/10
Rated
4

Was there anything really great about your stay you'd like to share?

N/a

Are there any improvements you would like to suggest?

Maintenance- the toilet door did not work properly - VERY difficult to open and close. The heater in the bathroom did not work - remove it or make it usable. There was only one facecloth for 4 towels. The window sills definitely need cleaning. I recognize that a lot of tourists abuse the facilities but the laundry room could also be improved- if only one washer provides warm water, make it obvious.

2/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
5/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
3/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2016
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
10/10
10/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2016
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
8/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

The room was equipped with everything you could possibly need and the staff were as helpful as any I've ever come across.. Thanks so much

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2015
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
9/10
7/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

pleasant staff, with helpful suggestions as to what to do.

Are there any improvements you would like to suggest?

The internet was a real problem. We got a very small amount of free internet and had to pay for the rest. In other places we have had true free internet. This is easily solvable and would have meant we would have stayed longer. Interestingly the charge for using the washing machine was 4NZ dollars, whereas in several other places there is either a washing machine provided in the accommodation or it costs 2 dollars. This is about attitude to tourists - electricity costs the same everywhere.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Booked superior studio chalet.. We enjoyed extra room and felt it well worth extra. Chalet was located in a quieter are of motel with minimal passing traffic

Are there any improvements you would like to suggest?

Had a little trouble with the washing machines. Would helpful if signs were attached to each machine

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
9/10
Rated
8

Was there anything really great about your stay you'd like to share?

We both loved the cat at the reception. Facilities in the room were great and good service from the staff.

Are there any improvements you would like to suggest?

The bathroom could use an extractor fan.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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