AA Travellers say...

Reviews of Bennetts Tauranga Motor Inn

2 Fifteenth Ave, Tauranga, New Zealand
Phone: +64 7 578 5041
Rated
9
AA Travellers say...
[ 5 reviews ]
Cleanliness
Value
Service
9/10
8/10
10/10
Rated
9
AA Travellers say...
[ 5 reviews ]

AA Traveller Reviews (5)

Date of Review
May 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The private thermal pool was a real treat

Are there any improvements you would like to suggest?

Power point near the mirror for us girls to use our hair dryer and straighteners

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Oct 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

Great parking, friendly staff, roomy unit

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Family with young kids
Recommended?
Yes

Cleanliness
Value
Service
8/10
4/10
9/10
Rated
7

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

The online description of the family room was very lacking - fine if you have older kids, terrible for small kids. It is split level, upstairs is a mezzanine with a very small gap between the end of the bed, the open stairs and bethroom. A portacot is impossible to fit in the master room which means up and down creaky stairs through the night which is very hard on the person sleeping in the lunge area (which also cannot really fit a portacot. The description online needs to be updated, we would not stay again with our young family

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
2/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
5/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Bennetts Tauranga Motor Inn replies:

Thanks you for taking the time to post your review however I do feel a 2/10 for value is rather harsh as I'm unsure where else in Tauranga or any other sea-side city in NZ one could book a 6 bed unit with it's own private hot mineral pool for a little over $170.00. Looking forward I respectfully suggest you book apartments rather than units as it will afford your family more space. Regards John

Date of Review
Aug 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Bennetts Tauranga Motor Inn replies:

Thanks kindly for choosing Bennetts, we hope you enjoyed your stay with us & we'd love to host you upon your return to TGA.

Date of Review
Jul 2016
Type of Traveller
Family with young kids
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Very friendly

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Bennetts Tauranga Motor Inn replies:

Your awesome!!!, thanks so much for your glowing review, hopefully we'll see you again when your next staying over in Tga. Regards John

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