AA Travellers say...

Reviews of The Magpie-Hawke's Bay Motel

1122 Karamu Rd North, Hastings, New Zealand
Phone: +64 6 876 8062
Rated
8
AA Travellers say...
[ 7 reviews ]
Cleanliness
Value
Service
8/10
8/10
9/10
Rated
8
AA Travellers say...
[ 7 reviews ]

AA Traveller Reviews (7)

Date of Review
Nov 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

It is very convenient location, and the breakfast was great.

Are there any improvements you would like to suggest?

No.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Apr 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The managers were friendly and helpful especially with information about the area as we didn't know Hastings well. We ordered the breakfast which was good and came exactly when we asked. The pool was great. We got to park our car right next to our room as well.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2013
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The hosts corrected the glitch in our booking as soon as we realised there was a problem, upgrading us to the correct room at no extra cost (see Question 3). They recognised our need for a quiet room, so put us in the room furthest from the road, which was greatly appreciated. Great hosts - very helpful.

Are there any improvements you would like to suggest?

NOTE: This suggestion is not for The Magpie - Hawke's Bay Motel, but for the AA Travel booking website. My booking through AA Travel seemed was supposed to be for a Studio Unit (queen size bed + single bed), but was in fact for an Ensuite Unit (queen size bed only), which did not suit our needs (mother & daughter).

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2012
Type of Traveller
Family with teenagers
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
7/10
8/10
8/10
Rated
8
7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2012
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
6/10
Rated
7

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

No salt in the salt shaker! Also the key was faulty, so I couldn't securely lock the unit from the outside when I left to go out. Not so much a problem when I was only staying one night, but it would have been extremely inconvenient and risky if I'd wanted to leave anything in the room.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2012
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
5/10
6/10
7/10
Rated
6

Was there anything really great about your stay you'd like to share?

i arrived stayed and left without seeing anyone - that worked for me

Are there any improvements you would like to suggest?

it is a little tired

5/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
5/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
6/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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