AA Travellers say...

Reviews of Pacific Harbour Motor Inn

24 Reads Quay (Cnr Pitt St), Gisborne, New Zealand
Phone: +64 6 867 8847
Rated
9
AA Travellers say...
[ 45 reviews ]
Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9
AA Travellers say...
[ 45 reviews ]

AA Traveller Reviews (45)

Date of Review
Aug 2017
Type of Traveller
Business traveller
Recommended?
No

Cleanliness
Value
Service
6/10
5/10
8/10
Rated
6

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

The place needs a upgrade, especially the mattress. A few light not working.

5/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
6/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
4/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Mar 2017
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

Nice and quiet location

Are there any improvements you would like to suggest?

An empty alcohol bottle left by a previous guest was on an outside seating area of my unit

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Quite the best location for a visit to Gisborne. We had the best unit in the complex. Without us asking, a light bulb was replaced. Well answered when asking for information about local needs. Amazing value for money in comparison with where we had stayed the night before.

Are there any improvements you would like to suggest?

We doubt it would be easy to improve above the standard in place here.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

No

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Jan 2017
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Very welcoming, had everything that we needed!

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The warmth, quality and friendliness of reception staff and cleaning staff was first rate. Room was great.

Are there any improvements you would like to suggest?

Cannot think of any that are reasonable.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
10/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
10/10
10/10
Rated
9
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

We were lucky enough to be upgraded for one of our stays - and enjoyed the spaciousness and balcony.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

friendly manager

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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