AA Travellers say...

Reviews of Country Glen Motor Lodge

107 Bealey Ave, Christchurch, New Zealand
Phone: +64 3 365 9980
Rated
9
AA Travellers say...
[ 23 reviews ]
Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9
AA Travellers say...
[ 23 reviews ]

AA Traveller Reviews (23)

Date of Review
Apr 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Handy to CBD of Christchurch and on bus route. This was obviously a set of apartments, great setup . Full kitchen, good size and strong shower . Sep toilet and good size bedroom . Great size lounge with comfy leather chairs and desk. Sky and stereo

Are there any improvements you would like to suggest?

great as it is.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Cleanliness
Value
Service
9/10
10/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

Clean & tidy with excellent parking

Are there any improvements you would like to suggest?

Nil

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Cleanliness
Value
Service
5/10
6/10
6/10
Rated
6

Was there anything really great about your stay you'd like to share?

Warm and comfortable room and bathroom/toilet area. Plenty of room for two people.

Are there any improvements you would like to suggest?

Cleanliness in the shower could be improved. Found black mould on the plastic shower hand grip/rail in rooms 16 and 18. Mentioned the room 16 to the manager.

5/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
4/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jun 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
9/10
Rated
10

Was there anything really great about your stay you'd like to share?

Bathroom was outstanding

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

friendly & helpful proprietors

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Country Glen Motor Lodge replies:

Thanks very much for the great review of our complex. We try to assist guests as much as we can to help make your stay with us more enjoyable. I will pass comments onto our great staff. Garth & Pauline

Date of Review
Oct 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The studio unit was very spacious and comfortable, a home away from home, within easy walking distance of city centre, and the Casino for a lovely meal, with a bus stop also close by. Would definitely stay here again.

Are there any improvements you would like to suggest?

Wifi connection was a problem but this was acknowledged and an explanation given by the manager.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Country Glen Motor Lodge replies:

Thank you for your great endorsement of our property. We strive to provide a good stay for all our guests and appreciate any feedback. It helps us to improve where necessary and we like to pass on comments to staff to show them the work they do is seen by guests and appreciated. Garth & Pauline - Managers

Date of Review
Aug 2015
Type of Traveller
Family with teenagers
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Country Glen Motor Lodge replies:

Thank you for your review. It is always good to receive feedback and once again we will pass on your rating to our staff as they are part of the overall package we offer guests. Hope to see you again. Garth & Pauline Reid Managers

Date of Review
Aug 2015
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Country Glen Motor Lodge replies:

Thanks for the great review. We strive to make every ones stay with us memorable for all the right reasons. Garth & Pauline

Date of Review
Aug 2015
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

It was exactly what was required...great service

Are there any improvements you would like to suggest?

No

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Country Glen Motor Lodge replies:

Thank you for your great endorsement. As managers we are constantly striving to make your stay a memorable one for all the right reasons. Since taking over as managers in May 2015 we have added new beds, new electronic heaters, new TVs and HDMI DVD players, new TV cabinets, microwaves, kettles, bedding and linen. The constant stream of return guests, both corporate and private is a sign we are getting it right. Garth & Puline

Date of Review
Oct 2013
Type of Traveller
Business traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Lovely stay & very helpful staff.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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