AA Travellers say...

Reviews of Airport Motel at Rainbow Point

29 Charlies Cres , Rainbow Point, Taupo, New Zealand
Phone: +64 7 378 9681
Rated
9
AA Travellers say...
[ 52 reviews ]
Cleanliness
Value
Service
9/10
8/10
9/10
Rated
9
AA Travellers say...
[ 52 reviews ]

AA Traveller Reviews (52)

Date of Review
May 2017
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
May 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

We were upgraded into a double room with spa pool --- but we did not make use of the spa-bath/ pool facility.

Are there any improvements you would like to suggest?

When we arrived the owners had not received notification of our booking made through the AA website. I had to hunt out our printed copy of the booking details to locate the booking number.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

Lovely clean and quiet motel. Would stay again

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
9/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2017
Type of Traveller
Family with young kids
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9
9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
4/10
10/10
Rated
7

Was there anything really great about your stay you'd like to share?

The shower was fantastic. The staff were very attentive, friendly and welcoming. It was a short walk to a lovely beach. There is a nice pub, diary and chippy nearby.

Are there any improvements you would like to suggest?

Bed was a bit wonky. WiFi was marginal but sufficed.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
3/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
7/10
7/10
7/10
Rated
7

Was there anything really great about your stay you'd like to share?

As the motel is undergoing a revamp, I was upgraded to a better room at no extra cost. The location is handy to a dairy, takeaway and pub. It is also in walking distance to the lake.

Are there any improvements you would like to suggest?

On the second day of my stay, the hand towel, soap, and milk was taken out of my room, presumably during cleaning, but wasn't replaced.

7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
6/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
7/10
8/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
5/10
7/10
Rated
7

Was there anything really great about your stay you'd like to share?

Motel was well located, close to the main road and easy to find.

Are there any improvements you would like to suggest?

Walls of the units are very thin with minimal soundproofing and we were kept awake by the people in the next room talking all through the night (until after 4am). When the motel is not full, management should stagger the room occupancies.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
3/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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