AA Travellers say...

Reviews of Tourist Court Motel

50 Landing Rd, Whakatane, New Zealand
Phone: +64 7 308 7099
Rated
10
AA Travellers say...
[ 45 reviews ]
Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10
AA Travellers say...
[ 45 reviews ]

AA Traveller Reviews (45)

Date of Review
Sep 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

An older style motel, well maintained. Unit 5 had plenty of room complete with a separate table rather than having to eat of your knees. Clean and tidy. The owner was happy to store our bikes in his shed.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Friendly, helpful owner who did everything to make our stay a pleasant one.

Are there any improvements you would like to suggest?

No

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Thank you for your great comments. I am glad you enjoyed your time in our wonderful area and we hope you return soon.

Date of Review
May 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
8/10
Rated
9
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Thanks for your positive ratings, and I trust that the service issue has been resolved. We pride ourselves in attending to customer care and feel a little perplexed as to the rating in this area.

Date of Review
Mar 2016
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Thank you for your hospitality. The room was very clean, lovely crisp white sheets and the kitchen had everything you would need. Our host was very accommodating and friendly. I would definitely recommend this place to anyone.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Thanks for the great rating. We are glad you enjoyed your stay with us.

Date of Review
Mar 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The unit was quiet even though on busy thoroughfare. Staff were very friendly and helpful and made good suggestions on places to visit during our short stay.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Great to see that you enjoyed your time with us.

Date of Review
Mar 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Wayne and Karena were very friendly. There was even a hair dryer next to a mirror, most Motels we stay in you don't have this.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

We always try to make our guests feel at home. Great rating, thanks.

Date of Review
Feb 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

Ok

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Thanks for your positive comments. We always try to make our guests feel comfortable. Hope you enjoyed our wonderful area

Date of Review
Jan 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

The room was surprisingly large for a Studio. Clean and well kept.

Are there any improvements you would like to suggest?

A wool blanket. Polyester doesn't suit everyone.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Thank you for your positive comments. We hope you enjoyed visiting our wonderful area.

Date of Review
Jun 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Wow ! Thanks for the great review.

Date of Review
Mar 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Close to town

Are there any improvements you would like to suggest?

Customer did not leave their comments.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Tourist Court Motel replies:

Thanks for your positive comments.

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