AA Travellers say...

Reviews of Lakeview Tekapo

6 Lochinver Ave, Lake Tekapo, New Zealand
Phone: +64 3 680 6265
Rated
10
AA Travellers say...
[ 102 reviews ]
Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
AA Travellers say...
[ 102 reviews ]

AA Traveller Reviews (102)

Date of Review
Mar 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
5/10
Rated
8

Was there anything really great about your stay you'd like to share?

Great location and view, modern decor

Are there any improvements you would like to suggest?

It's nice to have a television in the bedroom, but the Sky box is in the living room so couldn't change the channel when watching in bed. But only a small thing as we spent most of the time outdoors.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
5/10
Rated
8

Was there anything really great about your stay you'd like to share?

Beautiful, clean, well-appointed property. Great comfy bed and functional kitchen with lots of little extras that made self-catering easy. The view is sublime, sunrise, daytime and sunset, we had so many photo-moments to remember our holiday. We did day walks, a trip to Mt Cook Village and explored the area around Lake Tekapo. It is a great destination in your NZ itinerary and Lakeview Tekapo is the best place to stay.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

The views from this property are spectacular and the rooms are maintained to a high standard

Are there any improvements you would like to suggest?

None

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

2 people found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

A clean and comfortable room in a quiet location with welcoming and helpful hosts. All of the necessities are tucked into a compact space that might have felt somewhat confining during a lengthy stay, but was perfectly fine for overnight. A good value, and we would happily stay here again.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
8/10
1/10
Rated
6

Was there anything really great about your stay you'd like to share?

We thoroughly enjoyed our stay and were very comfortable and warm.

Are there any improvements you would like to suggest?

The shower door needs to be rehung to the other side. It was very difficult to turn the shower on without getting wet. It was difficult not to have water flow onto the bathroom floor.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
1/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
1/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Lakeview Tekapo replies:

Hi Anon, we are very pleased that you enjoyed your stay. We are puzzled that you found it difficult to operate the shower and shower door, as no-one else has had a problem with the shower door that swings both ways and a fully adjustable shower head (to alleviate unfamiliarity). It’s a shame that you didn't ask for assistance during your stay, so that we could have had the opportunity to improve our service to you, and therefore our service ratings. Judging by your service ratings, you obviously took offence with our polite request for you not to flood the bathroom floor and adjoining bedroom carpet .... Again, a shame that for a lack of communication (from Lakeview Tekapo staff also..), you may have improved your stay from “thoroughly enjoyed” to exceedingly your expectations .... Travel safely.. Craig & Kay Stinson Lakeview Tekapo

Date of Review
Feb 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Great location and view across lake. Well equiped

Are there any improvements you would like to suggest?

Probably cannot be changed but not well soundproofed , could hear a lot of normal conversation from necpxt for neighbours

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2015
Type of Traveller
Solo traveller
Recommended?
Yes

2 people found this review helpful

Cleanliness
Value
Service
9/10
9/10
9/10
Rated
9

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

instruction in room did not describe access to laundry facilities

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

3 people found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Fantastic stay - highly recommended!

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

3 people found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Great place to stay! Fantastic room, had all the great finishing touches. Highly recommend

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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