AA Travellers say...

Reviews of Eastwoodhill Arboretum

2392 Wharekopae Rd, Ngatapa, Gisborne, New Zealand
Phone: +64 6 863 9003
Rated
10
AA Travellers say...
[ 22 reviews ]
Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10
AA Travellers say...
[ 22 reviews ]

AA Traveller Reviews (22)

Date of Review
May 2017
Type of Traveller
Solo traveller
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Fascinating gardens. So many different walks and trees. The accommodation was very comfortable and the hosts were charming and helpful.

Are there any improvements you would like to suggest?

A teapot in the kitchen!

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

If you haven't seen your National Arboretum - you really should. The accommodation, although basic, is perfectly suited for a 2 to 3 night stay.

Are there any improvements you would like to suggest?

The park needs much more signage - there were so many trees we would have liked to know by name that were not sign posted.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

An etraordinary experience, great location. Staff extremely friendly and helpful. A mobility scooter was a bonus for us seeing the park, without stress for my disabled husband.Peace and quiet. We have been promising ourselves a visit to the Arboretum for twenty years, wish we had done it sooner !!!!!

Are there any improvements you would like to suggest?

A fold down rail on the open side of the disability toilet. would be helpful.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

An overseas bed for what we needed. Very spacious room and bathroom.

Are there any improvements you would like to suggest?

All rather good.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2017
Type of Traveller
Group of friends
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
9/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

The room, the welcome, the staff, the place itself absolutely exceeded all expectations. Absolutely recommend

Are there any improvements you would like to suggest?

Already done - but we didn't realise that the entry fee was EXTRA to the stay. The website has been changed to show the seperate charge is payable; but I'd still prefer the accommodation cost paid to be 'all inclusive' as after all it is inside the grounds! Left a sour taste.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2016
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

We arrived in overcast, cold conditions to find a lovely fire in the lounge/kitchen room. The friendly staff were very helpful and as we were the only guests we enjoyed a social time with them after the administration and shop had closed - it was a Friday.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

A beautiful and relaxing place to stay , refresh the mind and soul and body too!! Really welcoming and friendly staff, lovely well marked tracks to follow,benches to sit and read and well appointed kitchen . Our studio accommodation was comfortable and well appointed

Are there any improvements you would like to suggest?

Yes a chair in the studio unit would be most useful!!

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

A fantastic experience. We loved the walks and birdsong.

Are there any improvements you would like to suggest?

.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2016
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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