AA Travellers say...

Reviews of Casa Blanca Motel

9 Kauika Rd, Whangarei, New Zealand
Phone: 09 438 1759
Rated
9
AA Travellers say...
[ 54 reviews ]
Cleanliness
Value
Service
9/10
8/10
9/10
Rated
9
AA Travellers say...
[ 54 reviews ]

AA Traveller Reviews (54)

Date of Review
Apr 2017
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Cleanliness
Value
Service
4/10
3/10
8/10
Rated
5

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

The unit was run down, the lino on the floor and kitchen benchtop look like in need of being replaced for a long time. And there was a permanent bad smell in the unit. Not worth the $126,-

4/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
3/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
2/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
3/10ValueThe value received was satisfactory for the price paid
7/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Mar 2017
Type of Traveller
Family with young kids
Recommended?
No

Cleanliness
Value
Service
4/10
3/10
1/10
Rated
2

Was there anything really great about your stay you'd like to share?

Good clean room but customer service was a bit appalling, swimming pool was dirty and spa pool was broken. There was rubbish all on the side of the reception room. Furniture was old in rooms and in gaming room.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
1/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
2/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
3/10ValueThe value received was satisfactory for the price paid
1/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
1/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Jan 2017
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
9/10
9/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

The left front element of the stove didn't work properly, it was on high no matter were you put the dial.

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Nov 2016
Type of Traveller
Family with teenagers
Recommended?
Yes

Cleanliness
Value
Service
10/10
10/10
10/10
Rated
10

Was there anything really great about your stay you'd like to share?

Best Service Great People

Are there any improvements you would like to suggest?

Customer did not leave their comments.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Sep 2016
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Cleanliness
Value
Service
8/10
7/10
8/10
Rated
8
8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
May 2016
Type of Traveller
Solo traveller
Recommended?
No

Cleanliness
Value
Service
4/10
3/10
5/10
Rated
4

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

sky tv

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
1/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
2/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
3/10ValueThe value received was satisfactory for the price paid
3/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
6/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2016
Type of Traveller
Solo traveller
Recommended?
Yes

Cleanliness
Value
Service
9/10
8/10
8/10
Rated
8

Was there anything really great about your stay you'd like to share?

The unit was clean with a well equipped kitchenette. Located close to the main highway, this is great for a one night stopover.

Are there any improvements you would like to suggest?

The TV was old, small with poor reception so this could be upgraded.

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2015
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Cleanliness
Value
Service
10/10
8/10
10/10
Rated
9

Was there anything really great about your stay you'd like to share?

Nothing

Are there any improvements you would like to suggest?

The rooms are old and in need of refurbishing

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
May 2014
Type of Traveller
Family with young kids
Recommended?
Yes

Cleanliness
Value
Service
8/10
8/10
9/10
Rated
8

Was there anything really great about your stay you'd like to share?

Nice spa pool

Are there any improvements you would like to suggest?

Customer did not leave their comments.

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Apr 2014
Type of Traveller
Group of friends
Recommended?
Yes

Cleanliness
Value
Service
10/10
8/10
10/10
Rated
9
10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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