The location was a huge factor.
Please check wall plug, as the one in my room didn't work, and had to plug the jug in on the floor near the door.
1 person found this review helpful
Reception staff were very helpful arranging travel to the airport.
This is a good choice if cost is an issue
The hotel is undergoing renovation, and there was some confusion about stairway access.
Front of House staff were absolutely great.
The exterior building painters are also part of the experience so ensure that they treat guests with the same high level of customer service and attitude.
Customer did not leave their comments.
Reception staff made wise crack about me paying through AA, intimating that it would be a month before the hotel itself received payment. It was inappropriate.
I liked the reception staff. They were lovely and friendly and professional. Very helpful when we had questions about where to go and what buses etc to catch to get to some of the sights.
The toilet roll was overlooked by the cleaners. It was nearly empty but when we shot down to reception to ask for some more they got some more immediately and with apologies.