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Read Reviews for Kiwi International Hotel, Auckland CBD

Kiwi International Hotel

Kiwi International Hotel

Address: 411 Queen St, Auckland
Ph: +64 9 379 6487
Email:
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Cleanliness
Value
Service
8/10
8/10
8/10
8/10Overall RatingOverall customer rating based on 16 individual reviews for this property.

Traveller Reviews(16)

Date of Review
Jan 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Validated stay (?)
Cleanliness
Value
Service
6/10
4/10
5/10
5/10Rating

Detailed Rating

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
5/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
4/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
4/10ValueThe value received was satisfactory for the price paid
5/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
5/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2014
Type of Traveller
Group of friends
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

The ease with how and easily my questions were answered, 24 hour reception awesome for later check in's.

Are there any improvements you would like to suggest?

Maybe sound insulation between rooms, I know big call!

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

The staff, from both the reception and housekeeping were friendly and responsive. Requests were quickly attended to. They came across as highly competent and service-oriented. I also like the location of the hotel. This is definitely a plus point.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2013
Type of Traveller
Family with young kids
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
8/10
10/10
9/10Rating

Was there anything really great about your stay you'd like to share?

The location was a huge factor.

Are there any improvements you would like to suggest?

Please check wall plug, as the one in my room didn't work, and had to plug the jug in on the floor near the door.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Nov 2012
Type of Traveller
Family with young kids
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2012
Type of Traveller
Solo traveller
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
8/10
8/10
8/10Rating

Detailed Rating

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2012
Type of Traveller
Family with young kids
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
8/10
8/10
8/10Rating

Detailed Rating

7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2012
Type of Traveller
Group of friends
Recommended?
No

Validated stay (?)
Cleanliness
Value
Service
6/10
8/10
9/10
7/10Rating

Detailed Rating

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
5/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
6/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Aug 2011
Type of Traveller
Solo traveller
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
8/10
9/10
8/10Rating

Was there anything really great about your stay you'd like to share?

Reception staff were very helpful arranging travel to the airport. This is a good choice if cost is an issue

Are there any improvements you would like to suggest?

The hotel is undergoing renovation, and there was some confusion about stairway access.

Detailed Rating

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?