Cleanliness
Value
Service
10/10
9/10
10/10
9/10Overall Rating

Traveller Reviews(9)

Date of Stay
Feb 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Wonderful hosts, great location & faultlessly clean rooms.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Stay
Nov 2012
Type of Traveller
Family with teenagers
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
8/10
9/10
8/10Rating

Was there anything really great about your stay you'd like to share?

Probably the quietest motel location I've ever stayed in.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Stay
Feb 2011
Type of Traveller
Family with teenagers
Recommended?
Yes

2 people found this review helpful

Validated stay (?)
Cleanliness
Value
Service
9/10
8/10
9/10
9/10Rating

Was there anything really great about your stay you'd like to share?

Loved the bed we stayed in. Had a great nights sleep.

Are there any improvements you would like to suggest?

Cleaner arrived at 9.50am to clean rooms as we were still packing our gear.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Queens Park Motels replies:

Thank you for your kind comments. I apologise on behalf of the cleaner not waiting till you had left the room before she commenced her duties I have reminded the cleaner of her responsibilities and this will not happen again. Maureen and Mark I hope that you otherwise enjoyed your stay and that you will be back again in the to distant future.

Date of Stay
Jan 2012
Type of Traveller
Family with young kids
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Having the gate into Queens Park enabled us to discover a wonderful park that we possibly would never have known about otherwise.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Stay
Jan 2012
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

The very clean kitchen and the plunger coffee made available. the Southland Times delivered(silently) to the door.

Are there any improvements you would like to suggest?

Another couple of lines in the informattion book about the motel's facilities on the numbers of the TV Channels not on SKY. E.g TVOne. Prime, etc Also, information about WHERE to recycle plastic/cardboard./glass Couldn't find the bins this time, though a year ago they were clearly marked in the yard.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Queens Park Motels replies:

The bins are sitting right where they have always been. The bins are on the left of the driveway near the reception to the driveway.The recylcable bins have large yellow lids and the non recyclable have red lids. Each bin has information on the lids of whether they are recyclable or not. The compendium now contains the Tv information under Television guide and lists the six Sky channels after the system was digitlized in April.

Date of Stay
Dec 2011
Type of Traveller
Family with teenagers
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
8/10
9/10
9/10Rating

Was there anything really great about your stay you'd like to share?

Very quiet area and plenty of room in unit. Very welcoming and helpful owner.

Are there any improvements you would like to suggest?

If letting rooms for a certain number of peoople please ensure their is sufficient chairs, crockery etc for that number. Laundry facilities were closed too early for my needs as we did not arrive until dinnertime. Signage could perhaps be more obvious, perhaps a higher sign as the one on the fence was not immediately obvoius.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Queens Park Motels replies:

Thank you for your comments. I am sorry to hear that there were insufficent chairs or seats available to be used. There has been sufficent crockery in the past, so I am not sure what happened there. Re Signage. The school has priority with their signs, but I do find it odd that you could not see our signs on the fence at the end of the cul de sac. I am sure if you had spoken to us about your needs or requirements we would have attended to them. Thank you for comments. We will take them aboard. Mark and Maureen

Date of Stay
Feb 2011
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Accommodation was excellent. We had a two room unit right next to lovely Queen's park. Best of all was the consideration offered by the owner, Mark- he went out of his way to answer our requests eg shopping, directions and meals This has been the best accomodation so far in one and a half weeks in the southern part of the South Island

Are there any improvements you would like to suggest?

Nothing was at fault

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Queens Park Motels replies:

Thank you for your kind comments, they are much appreciated. All the best and hopefully we we see you all again in the not to distant future.

Date of Stay
Jan 2011
Type of Traveller
Family with teenagers
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Wonderfully quiet, as our unit was at the back of the complex And the view from the kitchen window was SO lovely - all those trees on Queen's Park. Young adult ecologically-conscious daughter was delighted to be able to dry her washing naturally on the line by the garage. All the lovely lotions and soaps in the bathroom were a great luxury to us. The host an hostess were very friendly and answered all our questions.

Are there any improvements you would like to suggest?

This is not really a criticism but a recommendation.(didn't know where else to write it) It would have been good to be able to put our recyclables in a shared bin in the yard, instead of cluttering up the floor beside the kitchen bin. We actually put our pizza boxes in the wheelie bin before we read the info about recycling in the motel folder. So maybe a greater emphasis on the recycling objective, with a laminated notice stuck on the kitchen tidy in the unit

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Queens Park Motels replies:

Thank you for your kind comments.We try our best to be good hosts and look after you our guests. We place great emphasis on recycling and your comments have been taken on board.In July the whole bin system is being changed and your comments have been a great help. Thank you.

Date of Stay
Feb 2010
Type of Traveller
Travelling with partner/spouse
Recommended?
No

Validated stay (?)
Cleanliness
Value
Service
10/10
6/10
10/10
9/10Rating

Was there anything really great about your stay you'd like to share?

good location

Are there any improvements you would like to suggest?

the bathroom was very small being long and narrow.two people could not use the bathroom at the same time,The staircase was steep to the point it was dangerous especially when trying to carry a bag and watch your footing at the same time

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
6/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Queens Park Motels replies:

Thank you for your comments.I am sorry to hear that the bathroom and the stairs were not suitable for your requirements. However we are pleased that you found the units were clean and the service up to our usual high standards. We appreciate your comments and we hope you do come back and stay with us in the future. Maureen and Mark Gane.

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