Cleanliness
Value
Service
9/10
9/10
9/10
9/10Overall Rating

Traveller Reviews(227)

Date of Review
Apr 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
9/10
9/10
9/10Rating

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Mar 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
8/10
8/10
8/10Rating

Detailed Rating

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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Date of Review
Mar 2014
Type of Traveller
Solo traveller
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
9/10
9/10
9/10Rating

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

Replace the dish brush.

Detailed Rating

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
6/10
5/10
9/10
7/10Rating

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

No small milk for the tea and coffee

Detailed Rating

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
6/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
5/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
5/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
6/10
2/10
6/10Rating

Was there anything really great about your stay you'd like to share?

Customer did not leave their comments.

Are there any improvements you would like to suggest?

When being greeted, a friendly smile would be nice and to fix a problem with bed on arrival.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
7/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
5/10ValueThe value received was satisfactory for the price paid
1/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
3/10ServiceAll staff made me feel welcome and were friendly throughout my stay

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BK's Fountain Court Motor Inn replies:

I am sorry you did not enjoy your stay. As per the information on the website where you booked it says the standard configuration is 1 x king bed. You can request single beds but this needs to be at the time of booking so we can be prepared for your arrival and have the room set in the format requested. We offered to change the bed to singles the next day when the room was serviced and this was done. It could not be done when you arrived late afternoon as the housekeeping staff had gone home and we were full & very busy for Art Deco weekend.

Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

2 people found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Great location, easy to walk into the town centre and other attractions.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
9/10
9/10
10/10
9/10Rating

Was there anything really great about your stay you'd like to share?

Friendly staff

Are there any improvements you would like to suggest?

Ask patrons in the bar areas to be considerate regarding noise as normally it would not be a problem however we needed sleep as we were travelling through not holidaying.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
9/10
9/10Rating

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
6/10
7/10
7/10Rating

Detailed Rating

7/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
6/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
6/10ValueThe value received was satisfactory for the price paid
6/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
7/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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