The room was really nice and clean. I really liked the things in the room (microwave, toaster, plates, etc).
There was no internet available, so it would be nice if they don't write "wireless internet available" while there wasn't wireless internet at all.
I still enjoyed my stay here, but for someone who prefers internet there are better places to go to.
Smallish facility meant more opportunity for interaction among other guests. Nice to be near the falls and walk along the river.
Bubbles in the spa
I would like to have stayed longer.
Customer did not leave their comments.
maybe a signup sheet for the spa as we could not use as a couple were making out while enjoying their swim :)
I have stayed at Whangarei Falls Holiday park many times and am never disappointed. must be the best value for money place to stay in NZ. Very child friendly with pool and spa. A true old fashioned kiwi style holiday park.
The room and linen was clean and inviting. The staff were extremely friendly and helpful.
The site was one of the best I've stayed in.
1. You can improve the WiFi by adding some extra antenna - these are fairly cheap. Lots of my party couldn't connect to the WIFI because another wifi network TomiZone had higher power and better coverage over the site and they mistakenly tried to use your vouchers on that and got frustrated. If your wifi covered your site and you mentioned this other network then they would have been much happier.
2. You really should put a couple more power points in the cabin. It was frustrating having unplug the microwave and kettle and so on over and over again.
3. Minor point but when we arrived the fridge had been set to max and all out food froze in the fridge the first night - again just frustrating but nothing that really was your fault. I'll be checking next time - but might be an idea to set it to medium once people leave.
Loved the friendly staff and being given a tour of the property when I arrived. Owners would go out of their way to help and were really nice, even remembering my name. Also really enjoyed the spa pool!