Cleanliness
Value
Service
9/10
9/10
9/10
9/10Overall Rating

Traveller Reviews(139)

Date of Review
Jan 2014
Type of Traveller
Family with young kids
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
9/10
9/10
9/10Rating

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
9/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Mar 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
9/10
10/10
9/10Rating

Was there anything really great about your stay you'd like to share?

Bed was comfortable, room was spacious

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Group of friends
Recommended?
No

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

This was a perfect setup for four friends travelling together with two completely separate bedrooms

Are there any improvements you would like to suggest?

Poor drainage from the shower tray was only issue.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Very friendly host, a pleasure to deal with. Very clean an tidy, and nice and close to shops and ferries.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Feb 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

great location, great staff, lovely room

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2014
Type of Traveller
Family with teenagers
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
7/10
8/10
8/10
7/10Rating

Detailed Rating

6/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
7/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2014
Type of Traveller
Group of friends
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
8/10
10/10
9/10Rating

Was there anything really great about your stay you'd like to share?

Staff was available and helpful past the stated hours (we had one sick visitor and needed assistance)

Are there any improvements you would like to suggest?

Internet/wifi limit was too little for a 2 day stay (we ran out after day 1) - we did not watch tv

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

This accommodation was used at either end of a 4-day Queen Charlotte Track walk and it was exactly what was required - central and within walking distance of a number of dining options and easy for drop-off and pick-up of ferry shuttles. Comfortable bed, quiet area and helpful staff who were able to store 1 bag while we were on our walk. This accommodation was one of five recommendations from our walk co-ordinator and I checked it out prior by visiting the website and liked the look - nice, modern decor.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jan 2014
Type of Traveller
Family with teenagers
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
8/10
9/10
8/10Rating

Was there anything really great about your stay you'd like to share?

Excellent location for Interislander Ferry. Very friendly proprieter. Kids liked the DVDs available for loan from the office (good selection available)

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
7/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Dec 2013
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
8/10
8/10
8/10
8/10Rating

Detailed Rating

8/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
8/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival maintained throughout my stay
8/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
8/10ValueThe value received was satisfactory for the price paid
8/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
8/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
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