Cleanliness
Value
Service
10/10
9/10
10/10
10/10Overall Rating

Traveller Reviews(23)

Date of Review
Jul 2014
Type of Traveller
Solo traveller
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

no

Are there any improvements you would like to suggest?

no

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Jul 2014
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Studio unit spacious and very cozy

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?
Date of Review
Oct 2012
Type of Traveller
Family with teenagers
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Plenty of room for a family

Are there any improvements you would like to suggest?

An range hood would be helpful

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

Thank you for your positive review we are pleased you enjoyed your spacious unit and we have taken your comments on board.

Date of Review
Sep 2012
Type of Traveller
Business traveller
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

The owners could not have been more pleasent or helpful. I would not hesitate to recommend the Birchwood Manor to anyone seeking accommodation in Invercargill.

Are there any improvements you would like to suggest?

Customer did not leave their comments.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

Thank you for your high rating and recommendation

Date of Review
Jun 2012
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

A modern complex with great facilities and going the extra mile with the 'small' things (flowers in room, etc). Studio unit was large, and proximity to the city centre, supermarkets and liquor outlets was great. Was the best value for money for our week long holiday and hosts were very hospitable. Fantastic.

Are there any improvements you would like to suggest?

No

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
9/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

Thank you very much for taking the time to do a review for Birchwood manor. We are so pleased that you enjoyed your stay here and appreciate your very positive review.

Date of Review
May 2012
Type of Traveller
Business traveller
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
9/10
10/10
9/10Rating

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

Thank you for taking the time to give us a positive review. We are always pleased to hear back from our guests.

Date of Review
Apr 2012
Type of Traveller
Family with young kids
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
9/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

Clean and friendly, great location for central Invercargill

Are there any improvements you would like to suggest?

I had difficulty setting the heating in the living room, some instructions there could be helpful, it got cold!

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
9/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
9/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

We have taken your notes on board and thank you for bringing the idea of instructions to our attention.

Date of Review
Mar 2012
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

The most pleasant aspect of our stay in Invercargill was the warm, friendly and inviting hospitality shown to my wife and myself from both the hosts, David and Sue. Nothing was a problem to them in helping out. The accommodation was first class, warm, roomy, clean, comfortable and fitted out with all that was needed. Even the morning paper was delivered at the door. The stay was most pleasant more then we expected. We would most certainly recommend Birchwood Manor.

Are there any improvements you would like to suggest?

No improvements needed. All was great. Except it would be good if an Australian Rugby side could win at Invercargill now and again.....just kidding.

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

We appreciate your comments and enjoyed your visit with us.

Date of Review
Jan 2012
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

1 person found this review helpful

Validated stay (?)
Cleanliness
Value
Service
10/10
10/10
10/10
10/10Rating

Detailed Rating

10/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
10/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

Thank you for your comments and high rating.

Date of Review
Oct 2011
Type of Traveller
Travelling with partner/spouse
Recommended?
Yes

Validated stay (?)
Cleanliness
Value
Service
9/10
10/10
10/10
10/10Rating

Was there anything really great about your stay you'd like to share?

the room was above expectation and the managers were more than helpful, wouldn't hesitate to highly recomend

Are there any improvements you would like to suggest?

Two large towels for the spa bath would have been nice

Detailed Rating

9/10CleanlinessThe cleanliness and maintenance of my guest room and bathroom met my expectations
9/10CleanlinessThe property's reception, parking and other public areas were clean upon arrival and maintained throughout my stay
10/10ValueThe range and quality of facilities and amenities provided at the property satisfied my needs
10/10ValueThe value received was satisfactory for the price paid
10/10ServiceThe staff were quick to respond to any questions or issues I had and appropriate actions were taken when necessary
10/10ServiceAll staff made me feel welcome and were friendly throughout my stay

Was this review helpful?

Birchwood Manor replies:

Thank you for your comments. We have noted your comments for future guests and appreciate your high recomendation

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