About Us

AA Tourism, a subsidiary of NZAA & AAA Tourism Pty Ltd, is a company that loves New Zealand. From the changing landscapes to the colourful locals that make up the tapestry of our country, New Zealand is an experience in itself.

We're all about discovery and that amazing feeling you get when you've just seen or done something or visited someplace for the first time.

We're here to ensure Kiwis and international visitors alike are able to easily explore the depths of our unique and enthralling land.

Gathering, sharing and producing comprehensive travel information for both domestic and inbound travellers alike is at the heart of what we do - and it drives us to lead in our industry while bringing about change in the same instance.

With a strong commitment to advancing domestic tourism, AA Tourism aims to encourage people to travel through inspiration. Let us inspire you!

Got a question?

If you have a question that isn't covered here, please send us an e-mail from the Contact Us page. We're more than happy to help.

Why www.aatravel.co.nz?

Our comprehensive domestic travel information and accommodation booking website is more than a booking engine - we aim to assist, inspire, and offer valuable travel planning tools so that you've got everything you need to plan a great Kiwi holiday or short break.

We are committed to delivering quality service while ensuring user experience is both positive and informative. Long-term relationships with over 5000 tourism operators, has solidified our reputation as both a reputable and credible brand.

With an extensive range of accommodation providers to choose from 24/7, let your fingers do the walking - and the booking! We're here to help you every step of the way, planning and booking your next trip couldn't be easier.

Is it safe to use my credit card on the internet?

We use DPS Online Payment Express technology which assures your payments are done in real-time. The technology we use is secure against any third party accessing your information - and, we don't pass any of your details. No one sees your credit card details when you enter them for a booking, therefore you can rest assured booking with us is easy and safe.

How do I know if a room is really available?

Our accommodation suppliers load and update their own rates as part of their live inventory - this means what you see is what you get, literally! If, for some reason you've booked a room that was not available, you will be fully refunded.

How does the accommodation property get my booking?

An email is sent to the property within minutes of your booking and is recorded in our system via the Client Administration Panel the provider monitors and reviews all bookings.

Can I change or cancel a booking?

Changing a booking is dependent on the accommodation provider's policy - all properties have their policies on our site. It's a good idea to compare providers if you want a flexible booking. All changes and cancellations are processed through our Customer Service Centre. A small processing fee is charged for all changes and cancellations. Read through our Terms and Conditions for more details.

Does the AA endorse every advertiser on this website?

The simplest answer to this question is: No. If you're concerned about quality assurance, your best bet is to look for advertisers who carry the Qualmark logo our country's official tourism quality assurance service. Other advertisers might also be affiliated to industry groups like HAPNZ, MANZ, Top 10, Family Parks, @HOME.

What do I do if I want to make a complaint about an advertiser on this website?

We only deal with complaints in writing, so if you do have a complaint, please send us your letter to:
AA Tourism,
Level 1, 29 Apollo Drive,
Mairangi Bay,
North Shore 0632

What is GO-SEE-DISCOVER?

GO-SEE-DISCOVER is our monthly NZ travel newsletter. Sign up today for inspiring articles and holiday ideas as well as HOT TRAVEL DEALS! To subscribe look for the newsletter sign up link found on almost every page of the website at the top left of the page.

What is AA Smartfuel and how do I earn ¢pl?

AA Smartfuel is a fuel discount programme open to all New Zealand motorists. You can now accumulate cents off per litre (¢pl) when you use your AA Smartfuel card at a wide range of retailers and organisations across the country. We want to help fill up your tank before you hit the road on your Kiwi holidays. When you book accommodation online with an AA Smartfuel property and use your AA Smartfuel card you will earn at least 10 ¢pl off your tank to get you there!

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