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"AATP" means AA Tourism Publishing Limited which owns and operates this site. "You" refers to every individual or entity accessing the site for whatever reason.

By using this site, including the booking engine, you are accepting all these Terms of Use and the Terms and Conditions applied by each of the third party suppliers appearing on the booking engine.

AATP requires you to read all Terms of Use carefully. You may contact AA Traveller if you do not understand any of them. If you do not accept all of the terms, do not use this site.

The site is for your personal use and is not to be used for any commercial purpose.

Site Information

Most of the information on this site is provided by third party suppliers. AATP has taken reasonable care to check that information is accurate and up-to-date, but does not guarantee that the site, or the server providing it, is free from viruses, errors and faults.

AATP accepts no responsibility for information supplied by third parties and, in particular, does not guarantee or warrant the accuracy of, or the fitness for any particular purpose of, or merchantability of, any third party information, product or service available from, or referred to, on this site. AATP will not be liable for any damages or loss caused by the use of any information on this site.

AATP has the right to change any information on this site at any time and without notice. If you use the site after AATP has changed the terms you will be bound by the new terms.


You will pay any charges listed on the site for bookings made through the site. Charges will be payable immediately by charge to your credit card. We accept major credit cards (Visa, Mastercard and American Express) but reserve the right not to accept a particular credit card provider at our discretion.

When completing the on-line booking form you must be of legal age to do so and become legally bound to honour payment and other obligations.

You are also responsible for keeping other members of your party informed of the booking details. The booking is confirmed when an on-screen confirmation and an email booking confirmation have been sent to you by AATP (whether or not you receive it). If the booking is not confirmed, it means that the transaction has not been successfully completed.

The confirmation clearly states the rooms and occupancy covered in the payment. You will be liable for additional charges incurred during your stay, which are payable directly to the accommodation supplier. You must check the room description at the time of booking. It is your responsibility to ensure that the booking will be suitable for your needs. Accommodation suppliers have different child policies and it is your responsibility to check restrictions, such as the child age range, and book appropriately.

AA Smartfuel discounts

AA Members and AA Smartfuel cardholders will receive a 10 cents per litre AA Smartfuel discount for every $100 spent on accommodation at participating properties, provided a valid AA Membership or AA Smartfuel number is entered at the time of booking. The minimum spend to receive these discounts is NZ$100.00.

Participating properties are identified by an AA Smartfuel logo on their listing on

AA Smartfuel discounts will not be issued in conjunction with any other discount or offer.

Bookings made with any AA Smartfuel property will receive the AA Smartfuel discount based on the date of check-in, not the date of booking.

The AA Smartfuel discount will be loaded onto your AA Membership or AA Smartfuel card three days ahead of the check-in date. If accommodation is booked less than three days ahead of check-in the AA Smartfuel discount will be loaded that night.

If accommodation is cancelled after the AA Smartfuel discount has been loaded, the value of the discount will be deducted from the amount refunded.

AA Smartfuel discounts expire at the end of the following calendar month they were earned e.g. if a customer earns an AA Smartfuel discount on 1 November, the discount will expire if they're not redeemed by 31 December.

If an AA Membership or AA Smartfuel number is not entered at time of booking (Step two of the booking process), the discount will not be rewarded retrospectively.

Click here for additional AA Smartfuel terms and conditions

Cancellation Policy

You agree to the Cancellation Policy as outlined by the accommodation provider.

Room availability ("inventory") is set by the accommodation supplier. AATP does not oversell that inventory, and AATP will not accept any liability for unavailability of rooms caused by the accommodation supplier over-selling rooms.

The Accommodation supplier holds the right to cancel the confirmed & paid booking. In the event of an accommodation supplier cancelling the booking a full refund will be processed back to the credit card of the customer.

Intellectual Property Rights

You may not store, transmit, reproduce, publish, upload, or distribute in any form any material from this site without AATP's prior written permission, except that you may download one copy on a single computer for your personal non-business use. If you modify or use the materials for any other purpose you will be in breach of AATP's Intellectual Property Rights, which are protected by New Zealand and international law.

If you download software from the site (which includes files, images, data and code) AATP retains complete ownership of that software. You must not redistribute, decompile, disassemble, reverse-engineer or deal with the software in any way.

Links and Advertisements

AATP may provide links from this site to other websites for your convenience and assistance. You acknowledge and agree that AATP is not responsible for the availability of these external websites or resources, does not endorse and is not responsible for any content, advertising products, services or other materials on, or available, from these websites or resources.

Any dealing you have with a third party provider is solely between you and that third party. Your dealings are with the third party supplier directly and not with AATP as agent for the supplier. AATP has taken reasonable care to ensure that third party providers are reputable, but AATP is not liable for any direct or indirect loss or damage you or anybody else might suffer by dealing with a third party.

AATP does not undertake that the site will be available, uninterrupted or error-free.

Limitation of Liability and Disclaimer

AATP has no liability under any circumstances, including but not limited to negligence, for any special or consequential damages arising out of the use of, or inability to use, this or any connected site even if advised of the possibility of damage. AATP's maximum liability to you for all damages, losses, costs and expenses under any cause of action is limited to the value of AATP's charge for any service or product provided via this site.

Your Warranties

You warrant that:


You indemnify AATP and its officers, employees and agents against all costs, claims, losses, liabilities, damages and expenses as a result of any act, omission or breach of these terms by you or by your officer, employee or agent.


Any details that you provide to us from which we can identify you, are held and processed in accordance with our Privacy Policy.

Governing Law

The Terms and Conditions are governed by the laws of New Zealand and you agree to submit to the exclusive jurisdiction of the New Zealand High Court.

Any term which is void or unenforceable shall be treated as severed from these Terms of Use and shall not affect the enforceability of the other terms. These Terms of Use constitute the whole agreement between you and AATP and shall not be modified except by agreement in writing signed by AATP.

If you are accessing the site from outside the country, you must comply with all laws of the country in which you are accessing the site and with all New Zealand laws.


AATP may change the site or any of these terms at any time.

Click here for additional New Zealand Automobile Association Inc ("AA") Terms and Conditions

Contact Details

General/Accounts Enquiries

Office Hours 9.00am to 4.30pm (Mon-Fri)
Phone Number 0800 224 843 or 09-966 8720, Extn. 1
Fax 09-966 8721

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